Real-time ridership counts, route deviation alerts, and on-time performance scores — unified in a single pane built for transit authorities who've outgrown spreadsheets.
Your operations team is doing analytics with tools built for accounting.
Mid-size transit agencies run on three or four disconnected systems. The gap between them is filled by spreadsheets, institutional memory, and overtime.
Every quarter, someone in planning exports ridership tables, pastes them into the NTD template, checks the validation rules by hand, and prays the formulas held.
NTD Form S-10 requires 23 manually-verified data fields
03Title VI Equity
TitleVI_Draft_FINAL_v7.xlsx
Row 4,891: #N/A
Row 4,892: #N/A
Row 4,893: =VLOOKUP(A4893,...)
Row 4,894: [formula overflow]
> Save as PDF → 94 pages
Building equity maps in Excel is not equity analysis.
Your Title VI report is due. Someone is joining census tract shapefiles to ridership counts in a spreadsheet, hoping the VLOOKUP doesn't break before the board meeting.
Title VI reports average 3 weeks of manual GIS + spreadsheet work
Dispatch solves each of these
Act II — The Platform
The same problems, solved as purpose-built dashboard modules.
Dispatch replaces the patchwork. Hover any card to see live sample data from the module — this is the actual interface, not a mockup.
01GTFS Ingestion Engine
ACTIVE
Sample Output
Feeds Active7 / 7
Last Sync0:00:08 ago
Records/min14,382
Schema Errors0
Hover to see sample data →
One feed endpoint. All your data, unified.
Connect any GTFS-RT source — CAD/AVL, scheduling software, or third-party APIs. Dispatch normalizes, validates, and streams it into a single operational layer in under 90 seconds.
Dispatch maps your operational data to NTD reporting fields automatically. Validation runs before export. The quarterly report goes from a project to a button.
Census tract overlays, service frequency maps, and demographic impact scores generate automatically from your GTFS data. Board-ready in the format FTA actually accepts.
Anonymized outcomes from agencies already running Dispatch.
Numbers from real deployments. Agency names withheld at client request — references available after demo.
Metro Authority A
340 vehicles · Southeast corridor
97.8%
time reduction
NTD quarterly report generation
Before
6 hours
After
8 minutes
"We went from an all-hands Thursday afternoon to one analyst clicking Export before lunch."
— Director of Planning & Scheduling
Regional Transit B
120 vehicles · Suburban network
−31%
missed transfers
Missed transfers at interchange hubs
Before
31%
After
0%
"The route deviation alerts alone paid for the first year. We caught a rogue detour 40 minutes before peak hour."
— VP of Operations
City DOT C
Multi-modal · 2.1M service area
94%
faster compliance
Title VI equity report, full submission
Before
3 weeks
After
4 hours
"The council wanted a demographic impact analysis by Tuesday. We had it Monday afternoon."
— Chief of Transit Operations
Field Reports
From the people who watch the network every single day.
90 min → 0 min
Monday morning reconciliation
"I used to spend the first 90 minutes of every Monday reconciling overnight data from three different portals. Dispatch made that a non-event. The board gets the same numbers I see at 6 AM."
M
Marcus Okafor
Director of Operations
Capital Area Transit Authority
3 weeks early
FTA compliance submission
"The Title VI module alone justified the contract. We submitted our last compliance report three weeks early. The FTA reviewer actually called us to ask how we generated the demographic overlays."
P
Priya Nambiar
Senior Planning Analyst
Regional Transit Commission
< 4 min
Avg deviation response time
"My ops team watches the route deviation alerts like air traffic control. We rerouted a bus around a water main break before any rider noticed. That's not something you can do with a spreadsheet."
D
Darnell Washington
Chief of Transit Services
Metro City DOT
Demo environments ready
See Dispatch running with your agency's data.
We provision a live demo environment using your GTFS feed before the call. You arrive to a dashboard already showing your routes, your ridership, your on-time numbers.